The sale of goods and services over the Internet is facing ever greater challenges. As a rule, items purchased online are sent directly to the customer via a shipping service provider. In addition to the actual digital purchasing process, customer acquisition (marketing), product presentation and the areas of service and shipping are also part of a complex business model. And the competition is constantly growing.
As an e-commerce agency, we analyze, design and improve your work processes in order to create a smoothly functioning online store that meets all requirements. After the go-live of your individually designed online store, we provide you with ongoing advice and support so that you can guarantee your customers an optimal shopping experience in the long term.
A successful online retail presence requires a professional presence of your brand. For example, if your appearance is inconsistent and contradictory, you will quickly appear dubious to your target group and potential customers. If, on the other hand, you present yourself consistently and have a common thread, you are more likely to create a brand that is recognizable.
In order for customers to become aware of your store and be convinced of your brand and your products or services, you need to invest sufficient time, effort and money in marketing activities that are right for you. In combination with a good pre- and after-sales process, you can achieve long-term success and reach your goals with good marketing.
One of the most important criteria that make an online store successful is user-friendliness and convenient shipping conditions. If the purchase is made unnecessarily difficult for the user or the buyer has to wait a particularly long time for their order, this has a negative impact on the shopping experience and satisfaction and leads to customer churn.
B2C, B2B or hybrid solutions for sales? Own online store or multichannel distribution channel? Merchandise or production with complex individualization with customer-specific production? A new web store or the seamless replacement of an existing system including migration? No two projects are the same. It is therefore important that you receive the right solution for your business concept. This solution consists not only of the choice of software, but rather the creation of a multi-layered ecosystem of programs, platforms, interfaces and processes around an online store.
For your online store to be successful, it is not enough just to set up the initial store solutions. Rather, many platforms, programs and work processes must interlock in a meaningful way so that sustainable growth is possible. This includes not only the technical side with interfaces and automation, but also the interaction between "man and machine".
As an e-commerce agency, we take a holistic view of projects and are familiar with processes in ERP systems, PIM systems, merchandise management systems, WMS / warehouse programs, ticket systems and marketplaces such as Amazon or eBay. Optimization can help you to work more efficiently and increase sales and profits.
In addition to content-related aspects, modern online marketing places ever greater demands on the technological development of an online store. Your online presence must continue to harmonize with usability and conversion optimization in order to enable scaling.
In our e-commerce agency, the expert teams from marketing, graphics, web design and development work closely together. This collaboration is very effective in terms of time and enables you to achieve fast and smooth processing throughout the entire project. The services of our e-commerce agency can be flexibly expanded to include inbound offers. As a full-service digital agency, we offer SEO (search engine optimization for Google and Bing), search engine marketing, SEA, content marketing and more.
Our e-commerce strategy agency offers you a holistic concept that is tailored to your business goals and customer needs. Thanks to our comprehensive expertise, we not only recognize opportunities, but also fully exploit potential. The result: sustainable success and increasing sales in your online business. Our strategies combine technology, sales, network and marketing to create a holistic solution. With us at your side, you benefit from innovations that shape the market. Our customers particularly appreciate the personalized approach with which we implement their individual requirements. Rely on our e-commerce strategy agency for a sustainable approach that will take you to the top in the digital age.
A web store must be constantly maintained in terms of content and technology in order to offer a stable and modern environment in the long term. In addition to technical maintenance, as an e-commerce agency we also take care of ongoing optimization. If you have any questions, requests or problems, we always have an open ear for our customers and a permanent team of contacts for fast communication. Our expert employees also work closely together in continuous support and carry out optimizations for better performance with maximum efficiency.
We are your reliable advisor when it comes to online retail and store systems! From the process analysis, through the conception and creation of your personal online store to the go-live and further support steps for your business, we are at your disposal. As a strong partner and e-commerce agency, we will find innovative solutions for the processes and performance of your online store!
We take a joint look at your products, product data, software and work processes. We also take into account existing interfaces and already planned expansion stages in the IT landscape and your ERP system. For existing online stores, we carry out a technical and content analysis to ensure a smooth relaunch process later on. The analysis lays the foundation for our collaboration by clarifying your needs, wishes and possibilities.
Based on the evaluation steps carried out, we determine the optimal store system for you and the necessary ideas and steps for technical implementation, consulting, migration, web design and optimal website copywriting as part of search engine marketing. As an e-commerce agency, we develop a strategy with a comprehensive roadmap to schedule all the necessary project phases.
In the specialist areas of marketing, development and consulting, our competent employees work hand in hand to take care of your project. Regular meetings give you a full insight into the latest developments. We work in an agile manner, particularly in the area of development, so that meaningful changes can also be made efficiently during implementation. As an e-commerce agency, we work closely with the relevant departments and external service providers during implementation to ensure a smooth transfer of information. We carry out training and tests at the appropriate times in order to be optimally prepared for the big day of the relaunch. The final step is the go-live or relaunch of the new web store, in which we take full account of the technical connection and the professional migration of the data. Precise support from our online marketing team ensures that losses in ranking and collapsing visitor numbers are avoided.
In the rapidly changing digital world, it is essential that your own e-commerce platforms, including marketing, are constantly being developed in a competitive manner. Through continuous support for marketing and technology, we as an e-commerce agency always keep your digital universe up to date and optimize the associated work processes. We value fully comprehensive customer support from our e-commerce agency and cooperation on an equal footing. This is why we deliberately avoid lengthy processes and rely on personal contacts - because this is the only way we can achieve the best results together with you.
In DREIKON, we have found a competent partner in e-commerce who actively supports us both strategically and operationally.
A good online store can help you achieve more success and sales. As an established e-commerce agency, we bring our many years of expertise in marketing, web and store development, design and process optimization to the project. Thanks to ongoing training and synergies from other projects, we are always up to date and can quickly contribute our knowledge. We are a certified Shopware agency, Shopify agency and Google partner, but also master challenges in Wordpress Our high level of expertise is regularly tested and confirmed.
The close cooperation between design, online marketing and development in our e-commerce agency creates short communication channels. We can therefore implement your wishes particularly efficiently. With a dedicated contact person for your project, you can look forward to fast, error-free and successful implementation.
Would you like to see more projects from other sectors? Take a look at our customer references on digital media and let our stores convince you.
We accompany your online store on the path to greater success and are always available to you with our know-how.